Frequently Asked Questions
Frequently Asked Questions (FAQ)
🌍 About Earthy Crunch UK
What is Earthy Crunch UK?
Earthy Crunch UK is a small-batch, hobby-based business offering high-quality, natural clays and earthy products for enthusiasts of pica and geophagy. We also offer pica-themed merchandise, digital downloads, and collection accessories to enhance your clay-crunching experience.
Is your clay safe to eat?
Our products are sold for hobbyist and collector purposes only. While many customers consume them, we do not promote our items as food or claim any health benefits. Always consult a medical professional before ingesting non-food items.
📦 Orders & Shipping
Where do you ship from?
We ship from the UK using Royal Mail Tracked services to ensure reliable and safe delivery.
Do you ship internationally?
Currently, we only ship crunch orders within the UK. However, we’re exploring safe and legal ways to expand. Stay tuned! Our Shop Pica Pride Merch store is available for International Delivery
How long will my order take to arrive?
Orders are typically dispatched within 1–3 working days. Delivery usually takes 2–4 working days after dispatch.
Do you offer discreet packaging?
Yes! All orders are packed discreetly with eco-conscious, plastic-free materials. Every order also includes a branded wooden spoon for that extra luxurious unboxing touch.
🧱 Products
What types of clay do you offer?
We stock a range of clays including roasted dry fruit clay, Indian chalks, slates, and crunchy chunks. Each has a unique taste and texture profile described on the product page.
Are your products natural?
Yes, all our clays and earthy items are natural, with no artificial additives. Texture, flavour, and appearance may vary between batches.
Can I request a custom mix or sampler box?
Absolutely! We offer sampler boxes and compartmentalised stash boxes. For custom requests, feel free to reach out via our contact form.
🎥 Digital Downloads & Content
What kind of digital content do you offer?
We offer pica and geophagy-themed digital content, including high-quality videos of clay crunching. Swallowing content is available as a premium option.
How do I access my digital download?
Once purchased, a secure link will be sent to your email with instant access to your content.
🎁 Stash Boxes & Accessories
What are stash boxes?
Stash boxes are reusable storage boxes with compartments, perfect for organising your clay or chalk collections. Available in sample-size and large drawer set options.
Do the stash boxes come pre-filled?
Yes, we offer curated pre-filled stash boxes and empty ones for DIY collectors. Product descriptions will make this clear.
🛒 Payments & Returns
How can I pay for my order?
We accept secure payments through major cards and trusted payment gateways directly through our website. No DMs or informal sales—ever.
Can I return my order?
Due to the nature of the products, we cannot accept returns. If your order arrives damaged or something’s wrong, contact us within 48 hours and we’ll do our best to resolve it.
📩 Contact & Community
How can I contact you?
Use the contact form on our website or email us directly at info@earthycrunch.co.uk. We're a small team, so please allow 1–2 working days for a response.
Do you collaborate or take requests?
Yes! We love working with our community. Whether it’s for content ideas, new products, or merch suggestions—drop us a line!
